In the course of operating our website and providing listing and other services, Productspec Limited (“we” or “our” or “us”) may collect, use, disclose and hold information about an identifiable individual (“Personal Information”).
“Direct Marketing Information” means marketing or promotional information about our services or products;
“Industry Supplier” means a person who has entered into a listing agreement with us for the supply of listing and other associated services;
“Registered Member” means a person who has registered to become a member of our website; and
“Visitor” means a person that uses or browses our website and who is not a Registered Member or Industry Supplier.
1. Visitors to our website
1.1 If you are a Visitor, during your visit to our website we will collect statistical data about your visit, such as [the date, time and length of your visit, the URLs or addresses of the website pages you visit, the operating system, browser, each engine and IP address used by the computer you are using to connect to the internet and the domain name from which you are accessing the internet.] This information is collected by third party software operating on our website.
1.2 We use and disclose such statistical data for the following purposes:
(a) to measure the effectiveness of listing or other advertising on our website;
(b) to identify user behaviour and industry trends on our website; and
(c) to maintain and optimise the technical performance, operation and security of our website.
1.3 We may disclose such statistical data to others, including Industry Suppliers, but only on an aggregated basis and in a way that ensures that no individual is able to be identified from such data.
1.4 If you are a Visitor, we will not use Personal Information collected by us or our website to send or email Direct Marketing Information to you, unless you have expressly asked us to send Direct Marketing Information to you. If you want us to stop sending Direct Marketing Information to you, you can contact us at any time to request that we stop sending you such information. You can either contact our Privacy Officer (see clause 10 below) or use the “Unsubscribe” facility at the bottom of any Direct Marketing Information email or communication that we send you.
2. Registered Members and Industry Suppliers
2.1 If you are a Registered Member or an Industry Supplier, during the process of registering as a member of our website or entering into a listing agreement with us you will provide us with Personal Information, for example, email addresses, phone numbers, credit card details, names and job titles. We may also collect other Personal Information about you during the course of your relationship with us, either directly from you or from third parties.
2.2 If you do not provide the information requested by us or our website, we may not be able to register you as a member of our website or enter into a listing agreement with you.
2.3 We will use, disclose and hold such Personal Information for the purposes of:
(a) establishing and maintain your registration, your account and/or listings with us;
(b) providing you with listing and other associated services;
(c) contacting you about your registration, your account or the services we provide to you;
(d) arranging billing , payment, credit checks and verifying your identity;
(e) gauging customer satisfaction and providing customer services;
(f) providing technical support and administration;
(g) maintaining our records;
(h) addressing feedback or complaints and resolving disputes; and
(i) sending you Direct Marketing Information, if you have expressly asked us to.
2.4 If you do not want us to send you any Direct Marketing Information, you can contact us at any time to request that we stop sending you such information. You can either contact our Privacy Officer (see clause 10 below) or use the “Unsubscribe“ facility at the bottom of any Direct Marketing Information email or communication that we send you.
2.5 We may also publish Personal Information collected from you (except for any credit card details) on our website as part of your Listing, advertising or submission to an on-line member forum. You should not submit to us any Personal Information that you do not want published on our website, for example, a home phone number.
4. Disclosing Personal Information to third parties
4.1 We will not sell your Personal Information to direct marketers.
4.2 We will not use your Personal Information, or disclose your Personal Information to third parties, except:
(a) to the extent reasonably necessary to achieve any of the purposes described in clauses 1 or 2; or
(b) where we reasonably believe that such use or disclosure is required or expressly permitted under any applicable law.
4.3 We will not hold your Personal Information for longer than is reasonably required for the purposes for which we may lawfully use that Personal Information.
5. Your rights to access and correct Personal Information.
5.1 Where we hold Personal Information about you, you have a right to access and correct that Personal Information in accordance with the Privacy Act 1993. If you want to access or correct your Personal Information, please contact our Privacy Officer (see clause 10 below) and he/she will tell you how to make a request and if any charges will apply.
6.1 We will use all reasonable endeavours to effect and maintain adequate security measures to safeguard the Personal Information we hold from loss or unauthorised access, use, modification or disclosure. However, as the internet is an open network, we do not warrant or guarantee that your Personal Information is safe from loss or unauthorised access, use, modification or disclosure, either during transmission to or from our website, or when held by us.
7. Other websites
7.1 Other websites that are linked to our website may have privacy policies that govern the use of information collected by those other websites. We are not responsible for any information collected by those other websites, or the privacy or data protection practices of the operators of those other websites.
10. Contacting us or our Privacy Officer
(b) want to access or correct any Personal Information we hold about you; or
(c) want us to stop sending you Direct Marketing Information,
please contact our Privacy Officer: